This website is operated by Rakuten Europe Bank S.A (‘REB’). REB is the Controller of your personal data processed in connection with this website.
Rakuten Europe Bank société anonyme, with registered office at 2, rue du Fossé, L-1536 Luxembourg, registered in the registre de commerce de Luxembourg under number B-181868 (hereinafter REB). REB is a credit institution authorised,
This Privacy Notice and the information contained in it apply to this website and the forms contained in it.
Personal data is any information about you, as well as a combination of pieces of information that could reasonably allow to identify you.
a. The information you provide to us using contact forms on this website such us reason for contacting us, your name, your e-mail address, your message to REB and your phone number, if you choose to provide it;
b. Cookies as described in our Cookie Notice.
• We will use the personal data you provide via this website in order to handle and process your request. We will do that based on our legitimate interest, which is to respond swiftly to your questions and to protect REB against legal claims.
• We will also process your personal data based on our legitimate interest in order to ensure security and protect REB and other users from harm.
• We will also process this data, but only if necessary in order to comply with our legal obligations, such as in response to court orders or to comply with privacy or financial regulations.
We will keep your personal data for the time necessary to handle your request which shall not exceed three months, plus the additional period necessary to comply with our legal and regulatory obligations and requirements to the extent possible, and for the period necessary to defend our legal claims, if applicable.
a. Law enforcement agencies, courts, regulators and government authorities. We may share your Personal Data with these parties where we believe this is necessary to comply with a legal or regulatory obligation, or otherwise to protect our rights or the rights of any third party.
b. Asset purchasers. We may share your Personal Data with any third party that purchases, or to which we transfer, all or substantially all of our assets and business. Should such a sale or transfer occur, we will use reasonable efforts to try to ensure that the entity to which we transfer your Personal Data uses it in a manner that is consistent with this privacy notice.
a. access your personal data
b. rectify the information we hold about you
c. erase your personal data
d. restrict our use of your personal data
e. object to our use of your personal data
f. receive your personal data in a usable electronic format and transmit it to an external party (right to data portability)
g. lodge a complaint with your local data protection authority.
We encourage you to contact us to update or correct your information if it changes or if the personal data we hold about you is inaccurate. You can send us your enquiry using the contact form at REBprivacy@bank.rakuten.eu
The configuration and customisation of cookie settings depend on the internet browser you use (via the “Tools” menu in general).
Furthermore, you can at any time delete the cookies already stored.
When you visit our websites, we only use essential cookies which are strictly necessary to make our website operational.
You can disable cookies by selecting the appropriate settings on your browser. However, disabling cookies may prevent the use of certain functionalities of the Site.
You can send us questions regarding cookies and this Notice at REBprivacy@bank.rakuten.eu